Pet cremation is the process of reducing a deceased pet's body to ashes using high heat in a special furnace called a cremator. It's a common way for pet owners to respectfully say goodbye to their pets. After cremation, the ashes (also called cremains) can be kept in an urn, scattered in a special place, or used in memorial items like jewelry or keepsakes.

We accept all debit cards and Visa, MasterCard, Discover and American Express credit cards. All cards are subject to a 3.5% processing fee per merchant. We will be offering PayPal and Payment Plans very soon.

Pricing varies depending upon cremation type and pet weight. Please refer to our Pricing Tab for more information.

We are located at 11101 Park Charlotte Blvd., Suite E, Charlotte, NC 28273 and our 24-Hour number (980) 224-7089. Our office is open Monday - Saturday from 8:00am - 6:00pm and Sundays 9:00am - 5:00pm.

Euthanasia is the process of gently and painlessly ending an animal’s life to relieve suffering, usually done by a veterinarian.

To be eligible for euthanasia, a pet must be evaluated by a licensed veterinarian who can confirm that it is the most humane option. We require veterinary approval before proceeding.

We offer private, communal and witness cremation options.

Private Cremation: only your pet is placed in the cremation chamber, so the cremains you receive are only your pet's.

Communal cremation: multiple pets are cremated together, so the cremains are mixed and usually not returned to owners.

Witness cremation: you are allowed to be present and watch the start of your pet's cremation, often for emotional closure or religious reasons.

Pet cremations normally take between 1-2 hours for completion. Exact timing varies on the weight of the pet.

Our crematorium cremates pets that are 300lbs and UNDER.

At Rest Assured, our private cremation includes a Certificate of Cremation, Fur Clipping, Ink Paw Print and Resting Box.

At Rest Assured, our witness cremation includes being present before and during your pet's cremation as well as Certificate of Cremation, Fur Clipping, Ink Paw Print and Resting Box.

Cremains are returned in a provided resting box or upgraded urns.

To ensure you receive only your pet’s cremains, we use a secure pet tracker tag system throughout the entire cremation process. For added peace of mind, we also offer witness cremation as an optional service, allowing you to be present at the start of the cremation if you choose.

Communal cremains are scattered at a designated serenity place by Rest Assured.

There are various options that you can do with your pets cremains. You can put them in an urn, wearable jewelry and or scatter at your favorite location.

The Rainbow Bridge is a symbolic place in pet loss where pets go after they pass away, waiting to reunite with their owners someday. It's imagined as a peaceful, beautiful meadow where animals are happy and healthy, running free until they are reunited with their humans.

If you ordered any non-personalized urns and keepsakes, shipping normally takes between 5-7 business days. If you ordered personalized urns and keepsakes, shipping normally takes between 10-14 business days.

Yes, pet cremation can be pre-arranged. We encourage pet owners to pre-arrange their pet's aftercare services if their pet is nearing the end of their life cycle, illness or if they want to get a head start on having the arrangements planned. Please call our office for more information.

Our deepest condolences on the passing of your pet; in preparation of bringing your pet in for cremation, please keep your pet cool (ice packs or cooler spaces), dry and secure. Also, remove any collars or leashes that you would like to keep.

Rest Assured understands and sympathizes with you on needing support with grief. We have a free grief support group that meets quarterly on the 3rd Sunday of the month. Please see our Grief Support Resources under our Rainbow Bridge tab.

Our 48-hour grievance period, is a two day time in which the customer has to confirm the communal cremation of their pet. We understand that some pet owners need more time before making the final decision of either receiving or not receiving their pet's remains.